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Carrying out a circularity diagnosis for a major player in maintenance and energy services

We helped a B2B energy company consolidate its circular economy roadmap and promote its initiatives to customers.

Carrying out a circularity diagnosis for a major player in maintenance and energy services

Context

A B2B energy company (multi-technical maintenance, decentralized energy production, facility management, CPE) wishes to identify its best practices and missing points in terms of circularity, in order to better promote its circular initiatives to its customers and consolidate its Circular Economy roadmap.

Issues

  • Carry out a circularity diagnosis on the sites of one of the energy company's major customers, where the latter operates in multi-technical maintenance and energy performance.
  • Contribute to the CSR brief on circularity, in a context of renegotiation of the framework contract between the energy company and its customer.
  • Help energy suppliers integrate the circular economy into all their technical and commercial briefs in response to calls for tenders

Methodology

  • Quantitative & qualitative data collection: 2 site visits, 7 interviews 
  • Produce an astonishment report based on data analysis : identify best practices, pain points and major circular issues.
  • Ideation workshop on possible areas for improvement, at both strategic and operational levels
  • Drafting of a best practice guide for integrating the Circular Economy into AO
  • Production of a model example through participation in the sales brief for the energy company's customer, for the Circular Economy section.

Impact

- 35 circular improvement points identified to help customers consolidate their circular strategy
- 25 ideas generated to improve circular strategy
- 25 ideas generated to improve circular strategy
- 1 turnkey response to a call for tenders for the Circular Economy section: highlighting the energy company's initiatives and commitments, based on an illustrated circular framework.
- 1 guide to best practices for integrating the Circular Economy into responses to calls for tender, aimed at sales staff